2.1.1 For bedrooms bigger than 15 square meters and living rooms bigger than 25 square meters the price will increase.
2.1.2 The Customer must ensure that all personal belongings are completely moved out otherwise an additional £50 may be charged. In properties, where belongings are present our cleaning guarantee will not apply.
2.1.3 Rubbish or waste removal is not part of our end of tenancy cleaning service and will incur an additional charge.
2.1.4 If the Customer is more than 30 minutes late a late fee may apply.
2.1.5 The Customer is to ensure that hot running water and electricity is provided and that there are no blocked drains. An additional charge of £50 will be applied if we have to unblock drains. Should no electricity or running water be provided we are permitted to leave the property and will not be liable, under any circumstances, for any costs associated with the cleaning not being carried out.
2.1.6 Price quoted is based on one single fridge freezer and one single oven. Larger appliances will incur a further cost to clean.
2.1.7 In any case when there is more than one fridge/freezer, the cleaning operatives will clean the appliance, which is situated in the kitchen.
2.1.8 Price quoted is based on a single bathroom cleaning, which consists of one shower enclosure, one toilet, one sink or one bathtub, one toilet and one sink. In any case when a bathroom consists of a shower cabin, bathtub, sink and a toilet, it will incur a further cost to clean.
2.1.9 If ladders are required to reach high areas then this must be stated at booking.
2.1.10 Cleaning of walls, mold on walls and ceilings, the inside of toasters, kettles and other electrical appliances is not part of our end of tenancy cleaning checklist. Wall washing needs to be added at the time of making a booking.
2.1.11 Cleaning of vacuum cleaners, ironing boards, curtains and other items left in storage cupboards is not part of our end of tenancy cleaning checklist.